FAQ's

Is your vehicle not listed as an option?

If your vehicle is not listed as an option in the drop-down menus, we currently do not offer a product.

Can Dee Zee build custom products for your vehicle?

Dee Zee does not build custom products.

Do you need help with installation?

Please visit our instructions page at www.deezee.com/instructions, or watch instructional videos on our YouTube page at www.youtube.com/deezeemfg.

Are you missing hardware or parts for installation?

Please complete a Contact Us form and a Customer Relations Specialists will contact you as soon as possible. The Dee Zee part number is necessary for assistance. Our business hours are Monday-Thursday 8am-5pm CST and Friday 8am-4pm CST.

Are you in need of replacement keys?

Please complete a Contact Us form and a Customer Relations Specialists will contact you as soon as possible. The necessary key code number is stamped on the front of the lock cylinder. Our business hours are Monday-Thursday 8am-5pm CST and Friday 8am-4pm CST.

Do you need to return a product?

If you did not purchase your product directly from Dee Zee, please contact your point of purchase for return information. If you did purchase your product direct from Dee Zee, please email photos, proof of purchase, and description of the issue to [email protected]. The Return Department’s business hours are Monday-Friday 7am-4pm CST.

Do you have a warranty claim?

If you did not purchase your product directly from Dee Zee, please contact your point of purchase for return information. If you did purchase your product direct from Dee Zee, please email photos, proof of purchase, and description of the issue to [email protected]. The Return Department’s business hours are Monday-Friday 7am-4pm CST.

Was your product damaged during shipping?

If you did not purchase your product directly from Dee Zee, please contact your point of purchase for return information. If you did purchase your product direct from Dee Zee, please email photos, proof of purchase, and description of the issue to [email protected]. The Return Department’s business hours are Monday-Friday 7am-4pm CST.

Still need help?

Let us know how we can assit you.